We read every message that lands in info@litecoins.com. Before you write, please check the FAQ below. Most questions we get are already answered there, and you will get a faster result by skipping the queue.
How to reach us
info@litecoins.com
For corrections, partnership requests, press questions, or feedback on our coverage.
Response time
Within 2 business days for most queries. Press and partnership requests are usually answered same-day during European working hours.
Working hours
Our editorial team operates on Central European Time. We are closed weekends and on Dutch public holidays. Urgent corrections still get answered.
What to email us about
The honest version. Some things are exactly what we want to hear from readers about. Some things we genuinely cannot help with, and you will save your own time by going to the right place instead.
Yes, please email us
- Factual corrections to anything we have published: bonuses, license numbers, dates, stats
- Broken links, typos, or anything you spot that needs fixing
- Press inquiries from journalists or industry analysts
- Partnership or advertising proposals (see also our advertising page)
- Feedback on our editorial: what is useful, what is not, what is missing
- Requests to remove your name or content under GDPR or similar law
- Tip-offs about casinos with payout problems we should investigate
Please don’t email us about
- Casino account problems: contact the casino’s support team directly
- Lost or stolen LTC: we cannot recover funds, and no one can
- Withdrawal delays: first wait 24 hours, then contact your casino
- Investment advice or trading signals: we do not provide these
- SEO, link, or guest-post requests using AI-generated outreach templates
- Requests for free promotion of casinos, tokens, or projects
- Generic affiliate program pitches without specifics
Frequently asked support questions
Eight questions that come into our inbox almost daily. Read these first. Most readers find their answer here without needing to wait for our reply.
No, we cannot access your casino account or move your funds. We are an independent editorial site, not a casino operator. Contact the casino’s support team directly. Most LTC withdrawals clear within 6 hours; if yours is over 24 hours, escalate via the casino’s live chat. If they refuse to pay, document everything and contact their licensing body.
No. Litecoin transactions are irreversible. Once confirmed on-chain, funds are gone unless the recipient voluntarily returns them. There is no central authority that can reverse a blockchain transaction: not us, not the Litecoin Foundation, not any service. Always send a small test amount before transferring large sums.
Our review directory and comparator already do this. We cannot make individual recommendations because we do not know your country, payment methods, gambling preferences, or risk tolerance, and giving personalised gambling advice is not something we would do regardless. Use the comparator to find what fits.
No. We are not licensed financial advisors and we do not provide tax help. Crypto and gambling tax rules vary widely by country and personal situation. Consult a local tax professional or accountant who specialises in cryptocurrency.
No. We do not accept guest posts. Everything on Litecoins.com is written by our internal editorial team, which is part of how we maintain consistent quality and avoid the SEO link-farm problem. If you have a tip or angle worth covering, email it as a tip rather than a submission.
No. Editorial integrity is not for sale. If a review is factually wrong, we will correct it: provide evidence and we will take it seriously. If it is accurate and you do not like it, that is not a problem we will solve. See our editorial policy.
Affiliate and advertising arrangements are handled separately. See our advertising page for details on what we accept and the rate card. Do not pitch via the contact form, since it goes to the editorial inbox, not the commercial team.
Yes. The most important thing we can do is point you to people who specialise in this. BeGambleAware (begambleaware.org) and GamCare (gamcare.org.uk) offer free, confidential support 24/7. If you are in immediate distress, please contact a local crisis helpline. We have also written about responsible gambling on the site. Reaching out is the right call.
Want to know who you’re emailing?
Litecoins.com is an independent editorial publication, part of the Sato Gambling Media Group. The editorial team has been covering Litecoin gambling since 2017. If you would like to know more about who we are, how we work, and what we do not do, the about page lays it all out, including our funding model and editorial standards.